Support

Support Services

Contact Support

Discord Support

One of the quickest ways to get support is to join our Discord server and speak to one of our reps and the community at large who will assist you with your issue.

Email Support

Shoot us an email and describe your issue. We’ll respond within 1 to 3 business days based on level of support available to assist.

Steam Forums

For any games, check under the game in your Steam Library for Community and Discussion Forums. We do our best to monitor and respond to questions in the forum where you may find immediate fixes for your issues.

Submit a Trouble Ticket Directly To Us

Another option and one of the most reliable ways to get support is to submit a trouble ticket. These tickets go directly into our tracking system where developers and support specialists review them every day for issues and bugs to fix. By submitting directly to the system you are helping yourself and other players who may be facing similar issues. We appreciate you taking the time to let us know something isn’t working correctly

 

AVAILABILITY

Mon-Fri: 8.00am – 5pm PST

 

Contact

info@argentosims.com

(608) 695-5418

10512 Saigon Drive
El Paso, TX 79925